Reputation Analytics Singapore — See Your Full Review Picture in One Dashboard
If you manage more than one outlet, you cannot check each GBP profile individually every day and still run your business. Reputation analytics give you the visibility to manage by exception — focus where the data says you need to.
When You Need Reputation Analytics
If you don't know your review velocity (how many new reviews per week), your response rate, or how your rating compares to the top 3 competitors in your district, you are managing your reputation blind.
Reputation analytics matter most when you are running campaigns — whether review generation or promotions — and you need to see whether the campaign is actually moving your rating and review count. Without data, you are guessing.
How Epicware Handles Reputation Analytics
Epicware's dashboard aggregates review data across all your GBP profiles. You see total reviews, average rating, review velocity over time, and response rate per outlet. Sentiment analysis flags recurring themes in reviews — positive mentions of specific staff, food items, or wait times help you understand what to reinforce; negative patterns flag what to fix.
Competitor comparison pulls ranking data from EpicMap and shows how your rating, review count, and rank compare against the top businesses in your category per district.
Pricing
Reputation Analytics is included in Epicware's Foundation plan and above. See full plan details at /pricing. No setup fees on Foundation plan. Cancel anytime.
Why Epicware — Not an Agency
Epicware is a platform, not an agency. Agencies sell their time. Epicware gives you a self-serve dashboard that runs automatically — no retainer, no waiting on someone else's team, no monthly report that is already out of date. You log in, you see your data, you take action.
The platform was built by the team behind NinjaOS, an F&B SaaS product that processed over $120M in GMV before its 2021 exit. Epicware is Singapore-built, used by businesses in SG · MY · UAE · UK · US. See the full platform overview at epicware.ai.
Reputation Analytics is part of Epicware's Reputation Management Singapore suite.
Ready to fix this for your business?
Book a free demo — we'll show you this feature live on your actual GBP profile. No slides. No pitch deck. Just your data.
Ready to Own Your Local Search Results?
Book a free 30-minute demo. We'll run a live GBP audit on your business and show you exactly what's costing you customers right now.
No obligation. No agency pitch. Just the data.
Or start with a free audit — no signup required → epicware.ai/audit