Epicware
Singapore's Complete Local Growth Platform

Your Competitors Are Getting Found.
Your Customers Are Choosing Them.

Epicware is the only platform in Singapore that handles your Google Maps ranking, AI search visibility, review reputation, bad review removal, and social presence — all in one connected system. No agencies. No retainers. Just results.

Avg rank 9.0rank 1.4

Google Maps

3.8★4.8★

Rating in 60 days

+330%

Review growth

50+

Outlets managed

The problem

Right now, someone is Googling what you sell. Here's why they won't find you.

Invisible on Google Maps

Your GBP is incomplete, unoptimised, and sitting at position 8+ while competitors in the same street are getting all the calls, direction requests, and walk-ins.

0 in Top 3 → 25 in Top 3 after Epicware

Not in AI Recommendations

When a customer asks ChatGPT or Gemini for the best clinic, restaurant, or salon near them — your competitor gets cited. You don't exist in AI search yet.

AI search is the next Google Maps moment

Reviews Killing Your Revenue

A handful of fake or unfair reviews drops your rating and your revenue. Most businesses respond professionally. We get them removed — or you pay nothing.

1★ review can cost 22% in revenue

The system

One connected growth stack. Every lever, working together.

No single tactic gets you to the top. Epicware runs every growth lever in parallel — so each pillar reinforces the next.

Foundation
GBP Setup & VerificationGBP Profile OptimisationKeyword Research
Trust & Reputation
Review Generation (QR / WhatsApp)Bad Review RemovalReview Monitoring & Alerts
AI & Search Visibility
AI Citation ArticlesWebsite SEO StructureGoogle AI Overview Targeting
Maps Domination
HeatMap Rank TrackingCompetitor IntelligenceGBP Post Scheduling
Brand Presence
EpicSocial Auto-PostingFacebook & Instagram SchedulingContent Calendar Management

Result

Map Pack #1–3

Avg rank 9.0 → 1.4

AI Search Cited

ChatGPT · Gemini · Google AI

5★ Reputation

3.8★ → 4.8★ in 60 days

Review Growth

+330% vs previous 90 days

Brand Active

Social + GBP posts, always on

The Epicware Approach

The Complete Local Growth Workflow

From Google Maps optimisation to AI visibility, reviews, content, and social media, we build the full discovery system that helps customers find you, trust you, and choose you.

1
Google Profile
2
Reviews
3
Local Rankings
4
Website + AI
5
Social Distribution
1
Google Business Profile Foundation

Optimise the Google Profile Customers Already Trust

Strengthen profile accuracy

Ensure your business details, categories, hours, and contact information are fully optimised.

Improve conversion signals

Enhance services, photos, descriptions, and actions that help customers choose you faster.

Build trust instantly

Show stronger reviews, attributes, and profile completeness that reduce doubt.

19-point GBP optimisation
GD

The Garden Dental Clinic

Dental clinic · Singapore

4.6· 286 reviews
Open
Modern dental clinic interior
21 Cavenagh Road, Singapore 229617
Open · Closes 8:00 PM

19-Point Profile Audit

17 of 19 optimised

Business information
Complete
Primary category
Optimised
Services
12 added
Photos
Updated
Attributes
8 selected
Business description
Improve
Categories
Services
Photos
Hours
Attributes
Reviews
2
Review Growth & Reputation Management

Turn Every Customer Visit Into Reputation Growth

We help you collect more positive reviews, identify unhappy customers earlier, and manage your online reputation before it affects calls, bookings, or walk-ins.

Happy customers are guided toward leaving a public Google review, while unhappy customers are encouraged to share private feedback first — giving your team a chance to respond, recover, and improve. We also help identify fake, spam, harmful, or policy-violating reviews that may qualify for removal.

Smart review filtering
Private feedback capture
Reputation insights

Performance Dashboard

Multi-Platform Review Summary & Trends

All Time
All Platforms

Total Reviews

248

in selected period

Average Rating

3.6 ★

Out of 5 stars

Positive Sentiment

52%

of all reviews

Neutral Sentiment

18%

of all reviews

Negative Sentiment

30%

of all reviews

Urgent Reviews

104

Click to manage →

Sentiment Breakdown

Positive 52%
Neutral 18%
Negative 30%

Platform Performance

GoogleFacebookTripAdvisor

Review Volume Over Time

Apr 8Apr 23May 9May 25Jun 10Jun 30
Reputation Command Centre
EW

Epicware Headquarters

Share your experience

Rate Your Visit

How was your experience?

Your feedback helps us serve you better

Great experience! 😊

Home
Reviews
Vouchers
Refer
EW

Epicware Headquarters

Share your experience

Rate Your Visit

How was your experience?

Your feedback helps us serve you better

Great experience! 😊

Home
Reviews
Vouchers
Refer

Performance Dashboard

Multi-Platform Review Summary & Trends

All Time
All Platforms

Total Reviews

248

in selected period

Average Rating

3.6 ★

Out of 5 stars

Positive Sentiment

52%

of all reviews

Neutral Sentiment

18%

of all reviews

Negative Sentiment

30%

of all reviews

Urgent Reviews

104

Click to manage →

Sentiment Breakdown

Positive 52%
Neutral 18%
Negative 30%

Platform Performance

GoogleFacebookTripAdvisor

Review Volume Over Time

Apr 8Apr 23May 9May 25Jun 10Jun 30
Reputation Command Centre
3
Local SEO Visibility Mapping

Map Where Customers Can Actually Find You

Local SEO is not just about ranking somewhere in Singapore. Your business can rank well in one area and be invisible just a few streets away.

Epicware maps your local search visibility by keyword, competitor, and location. We identify high-intent keywords, separate easy wins from competitive battles, analyse who is outranking you, and track your Google Maps position across nearby areas.

See local visibility clearly

Track how your Google Maps rankings change by location, keyword, and scan area.

Spot gaps and competitors

Identify who outranks you, where the gaps are, and which search zones offer easier wins.

Keep profiles active

Support rankings with fresh posting activity and clear visibility signals across your service area.

Google Maps rank heatmap showing local SEO visibility by keyword, location, and scan area across Singapore
Average rankTop 3 coverageMarket shareGrid-based scanLocation visibility
Keyword ranking opportunities table
Keyword Opportunities

Find high-intent searches customers actually use.

Competitor ranking gap analysis
Competitor Gaps

See who is ranking and where the gaps are.

Weekly Google Business Profile posting schedule
Weekly GBP Posting

Fresh posts, events, and offers — up to 5 per week.

We don't just optimise the profile once. We keep feeding it with fresh signals every week — up to 5 Google Business Profile posts per week.

4
Website + AI Visibility Engine

Make Your Website Easier For Google And AI To Trust

Search is changing. Customers are no longer only typing into Google — they are asking ChatGPT, Gemini, Perplexity, and AI Overviews who to trust, where to go, and which business to choose.

01Audit

Diagnose website, SEO, and AI visibility gaps.

02Publish

Create citation-ready blog posts and AI-friendly articles.

03Amplify

Find brand mention opportunities across relevant conversations.

Epicware runs a full GEO (AI Search Optimisation) and SEO audit to identify gaps in your website structure, content quality, technical setup, schema, AI crawlability, and brand authority. From there, we build a clearer site architecture, publish useful articles, and create brand mention opportunities.

“Google Maps gets you discovered locally. Your website and brand authority help Google and AI engines decide whether you are credible enough to recommend.”

01  Audit

GEO + SEO Audit Report

19/100

FULL GEO + SEO SCORE — CRITICAL

GEO + SEO audit

02  Structure

Build service, location, and supporting page architecture.

03  Publish

BIH2

Create citation-ready blog posts and AI-friendly articles.

04  Amplify

G
C
P

Find brand mention opportunities across relevant conversations.

AI crawlabilityStructured dataSite architectureAI citation articlesInternal linksBrand mentionsReddit visibility
5
Social Content Distribution Engine

Turn Local SEO Insights Into Social Content

Your local SEO strategy should not live only inside Google. The same keywords, offers, services, FAQs, and customer pain points can be turned into consistent social content.

AI-generated post creative

Generate post ideas and visual directions from local SEO insights.

Captions, hashtags, and CTA

Turn each idea into ready-to-publish copy for social channels.

Review and approval workflow

Review, edit, approve, and schedule posts across your team.

FacebookInstagramYouTubeTikTok

Google helps customers find you. Social helps them remember you.

Turn SEO insights into social content

Inbox

FACEBOOK

Every day you ignore your local...

Pending
INSTAGRAM

Your business isn't truly 'local' if...

Pending
YOUTUBE

Think all SEO is just a one-size-fits...

Pending
TIKTOK

Why are businesses still ignoring...

Pending
FACEBOOK

Still wondering if backlinks are...

Review

Social Post

Draft 1 Approve

Platforms

f
i
y
t

Caption

Local SEO isn’t just a buzzword; it’s the lifeline for businesses right here in town.

From showing up in local searches to building trust in your community—strong visibility drives real foot traffic and loyal customers.

Optimise locally. Grow locally. Win locally.
#LocalSEO #SmallBusiness #GrowLocal #SupportLocal

CTA

Learn more about local SEO →

Hashtags

#localseo, #smallbusiness, #supportlocal, #growlocal, #localsearch

AI-generated post creative

Calendar

June 2025
SUN
MON
TUE
WED
THU
FRI
SAT
1
2
Facebook · 10:00 AM
3
4
5
6
7
TikTok · 11:00 AM
8
9
10
11
Instagram · 3:00 PM
12
13
14
15
YouTube · 2:00 PM
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30

Multi-platform calendar

Free Visibility Audit

Want To See Where Your Business Is Losing Visibility?

We'll audit your Google profile, reviews, local rankings, website, AI visibility, and social presence — then show you the biggest opportunities to win more customers.

What we handle

Six growth levers. All running at once. All connected.

Most agencies pick one or two. Epicware runs the full stack — so every lever reinforces the others.

01GBP Optimisation + HeatMap Tracking

Google Maps Ranking

We scan your Google Business Profile, identify every gap, and fix it. Then we track your ranking across a geogrid map — block by block — so you know exactly where you're winning and where you're losing to competitors.

Avg rank 9.0 → 1.4 · 0 in Top 3 → 25 in Top 3

  • GBP audit & setup
  • Profile optimisation
  • Category & attribute fixing
  • Geogrid rank tracking
  • Competitor intelligence
02QR Codes + WhatsApp Automation

Review Generation

A branded QR standee captures happy customers at peak satisfaction — right after a great experience. Smart routing sends happy customers to Google. Unhappy ones go to private feedback. Your rating grows. Your reputation stays protected.

+143 new reviews this month · 3.8★ → 4.8★ in 60 days

  • Branded QR standee
  • WhatsApp review requests
  • Smart sentiment routing
  • 5★ review automation
  • Review velocity tracking
03Policy-Violating & Fake Review Defence

Bad Review Removal

Most agencies tell you to 'respond professionally.' We actually get fake, malicious, and policy-violating reviews removed. You only pay if the review comes down. Zero risk.

100+ reviews removed · Pay $0 if we fail

  • Review policy analysis
  • Flagging & dispute filing
  • Case tracking & follow-up
  • Reputation risk monitoring
  • No removal = no charge
04Google AI Overview · ChatGPT · Gemini

AI Search & Citation

AI assistants now answer 'best clinic in Tampines' with specific business recommendations. We structure your content, build citation articles, and optimise your web presence so your business gets cited — not just ranked.

Cited in Google AI Overview, ChatGPT & Gemini

  • AI citation article writing
  • Website schema structuring
  • Google AI Overview targeting
  • E-E-A-T content signals
  • Backlink authority building
05Google Rankings + Authority Building

Website SEO & Articles

We audit your website, fix technical SEO, structure it for AI crawlers, and publish regular articles that build your topical authority and earn backlinks — so Google and AI trust your business.

Structured for Google + AI ranking

  • Technical SEO audit
  • On-page optimisation
  • Schema markup
  • Regular article publishing
  • Backlink strategy
06Facebook · Instagram · GBP Posts

EpicSocial — Always Active

AI search engines now look at social signals to judge business credibility. EpicSocial generates and schedules posts from your business data — keeping your Facebook, Instagram, and GBP always active and discoverable.

Consistent posting = stronger AI discovery signals

  • AI-generated post content
  • Facebook & Instagram scheduling
  • GBP post scheduling
  • Content calendar management
  • Multi-outlet support

Real results

Numbers from actual Epicware clients

Google Maps Ranking

Before

9.0

avg rank

0 in Top 3

1 in Top 7

After

1.4

avg rank

25 in Top 3

25 in Top 7

From invisible to dominating the Map Pack

Review Reputation

Before

1

total reviews

1.0★

After

32

total reviews

4.9★

+330% review growth vs previous 90 days

+122

New reviews gained

in 90 days

+0.1★

Rating improvement

in 90 days

86/100

Customer Trust Score

Rating Quality 94%

~3%

Revenue lift estimate

from rating improvement

AI visibility wins

Our clients are being cited across every AI platform.

When someone asks ChatGPT, Gemini, or Google AI for the best option near them — Epicware clients get named. Here's the proof.

Google AI Overview
AI Overview
top animal hospital in singapore
Google AI Overview result for top animal hospital in singapore

Our client cited in Google's AI Overview — above the blue links

Google Gemini
Gemini
best healthy kebab in singapore
Google Gemini result for best healthy kebab in singapore

EPIKebabs ranked #1 in Gemini with photo, rating, map — and listed as top macro-friendly pick

ChatGPT
ChatGPT
best healthy kebab in singapore
ChatGPT result for best healthy kebab in singapore

EPIKebabs cited by ChatGPT for keto / strict diet seekers — with specific menu advice

Google AI Mode
AI Mode
independent animal hospitals in singapore
Google AI Mode result for independent animal hospitals in singapore

Beecroft Animal Hospital cited in Google AI Mode — listed with location, hours, and full clinic details

Beecroft Animal Hospital GBP rating improvement

GBP Reputation Win

Negative reviews removed → ratings & trust restored

Before

3.8

427 reviews

After

3.9

441 reviews

Negative reviews successfully removed
+14 new genuine reviews added
Pay $0 if reviews don't come down

Everything included

The complete local growth stack. Nothing left out.

Google Maps & GBP

  • Full GBP audit & setup
  • Profile copy optimisation
  • Category & attribute optimisation
  • GBP photo management
  • Q&A management
  • Monthly GBP posts
  • Geogrid rank tracking
  • Competitor rank monitoring
  • Keyword gap analysis

Reviews & Reputation

  • Branded QR standee
  • WhatsApp review automation
  • Smart sentiment routing
  • Review monitoring & alerts
  • AI-written review responses
  • Bad review flagging & filing
  • Reputation dashboard
  • Urgent review escalation
  • Monthly reputation report

AI, SEO & Social

  • AI citation article writing
  • Website technical SEO
  • Schema markup implementation
  • Google AI Overview targeting
  • E-E-A-T content signals
  • Backlink strategy & outreach
  • EpicSocial content generation
  • Facebook & Instagram scheduling
  • Content calendar management

FAQ

Questions we get from Singapore business owners

Most clients see measurable rank improvements within 30–60 days of GBP optimisation and review generation starting. Full Map Pack dominance typically takes 60–90 days depending on competition and starting position.

Get started

Find out exactly what's stopping more customers from finding you.

Book a free 30-minute audit. We'll run a live scan on your Google Business Profile and show you exactly what's costing you customers right now.

No obligation. No agency pitch. Just the data.

Trusted by 50+ Singapore outlets · Results in 30 days

Ready to get found by more customers?

Free audit · No obligation · Results in 30 days

Got a question?Chat on WhatsApp