Privacy Policy
Last Updated: Oct 2025
1. Information We Collect
We collect information that you provide directly to us, including:
- Account information (name, email, business details)
- Payment information (processed securely by third-party providers)
- Customer data you upload to our platform
- Communications with our support team
- Usage data and analytics
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process transactions and send related information
- Send technical notices and support messages
- Respond to your comments and questions
- Develop new features and services
- Protect against fraudulent or illegal activity
3. Information Sharing
We do not sell your personal information. We may share your information with:
- Service providers who assist in operating our platform
- Professional advisors and consultants
- Law enforcement when required by law
- Business partners with your consent
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.
5. Data Retention
We retain your information for as long as necessary to provide our services and comply with legal obligations. You may request deletion of your account and associated data at any time.
6. Your Rights
Depending on your location, you may have the following rights:
- Access your personal information
- Correct inaccurate information
- Request deletion of your information
- Object to processing of your information
- Request data portability
- Withdraw consent
7. Cookies and Tracking
We use cookies and similar tracking technologies to collect information about your browsing activities. You can control cookies through your browser settings. Some features may not function properly if you disable cookies.
8. Third-Party Services
Our services may contain links to third-party websites or integrate with third-party services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.
9. Children's Privacy
Our services are not intended for children under 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
10. Changes to Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by email or through our services. The latest version is always available at epicware.ai/privacy.
11. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us at support@epicware.ai