EpicEngage Email Marketing Singapore — Keep Customers Coming Back Automatically
Most Singapore SMBs focus entirely on acquisition — getting new customers through the door. But acquiring a new customer costs five times more than retaining an existing one. Email marketing is the most cost-effective retention channel when done right — personal, timely, and triggered by actual behaviour.
When You Need Email Marketing
If customers visit once and don't return, you are running a business that continuously pays to acquire new customers but retains almost none of them. In Singapore's F&B, wellness, and service sectors, repeat customers generate 3–5x more revenue per acquisition cost than new ones.
Email marketing is the most cost-effective retention channel when done right — personal, timely, and triggered by actual behaviour rather than sent to a cold list on the first of every month.
How Epicware Handles Email Marketing
EpicEngage connects to your customer database and triggers campaigns based on behaviour. A post-visit email asking for a review, 30 minutes after the customer leaves. A win-back offer after 60 days of no activity. A birthday greeting on the right day. A re-engagement sequence for customers who have not opened your emails in 90 days.
Each sequence runs automatically once configured. Campaign analytics show open rates, click rates, and which campaigns are driving return visits. Singapore businesses running EpicEngage typically see 30–40% open rates on warm lists. See also the EpicEngage product page.
Pricing
EpicEngage is available on Epicware's Growth plan and above. See full plan details at /pricing. No setup fees on Foundation plan. Cancel anytime.
Why Epicware — Not an Agency
Epicware is a platform, not an agency. Agencies sell their time. Epicware gives you a self-serve dashboard that runs automatically — no retainer, no waiting on someone else's team, no monthly report that is already out of date. You log in, you see your data, you take action.
The platform was built by the team behind NinjaOS, an F&B SaaS product that processed over $120M in GMV before its 2021 exit. Epicware is Singapore-built, used by businesses in SG · MY · UAE · UK · US. See the full platform overview at epicware.ai.
EpicEngage Email Marketing is part of Epicware's Growth Tools service category. See also the EpicEngage product page.
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