Local SEO and Reputation Services for US Businesses

Epicware's team is based in Singapore and serves US businesses online. Platform reports, evidence and follow-up don't depend on where we sit; your profile does.

In BrightLocal's 2026 US survey, 97% of consumers read reviews for local businesses, and 31% will only use a business rated 4.5 stars or higher, up from 17% a year earlier — which is exactly why we're starting with review removal: it's the fastest way to stop a fake or policy-violating review from costing you that next customer.

The FTC's rule on consumer reviews and testimonials (16 CFR Part 465) took effect on 21 October 2024 and lets the FTC seek civil penalties for fake reviews. The same rule bans buying positive or negative reviews and using groundless legal threats or intimidation to suppress negative reviews. The Consumer Review Fairness Act voids non-disparagement clauses in consumer form contracts, so a business cannot contract its way out of honest negative reviews. Every report we file for a US client follows those rules — we only ever act on reviews that break a platform's own content policy, never simply because a rating is low.

US clients are billed in USD.

What's live now

Review removal is live for US businesses today — evidence-backed removal reports for fake and policy-breaking Google and Yelp reviews, paid per review, fully refunded if the platform doesn't act.

The rest of our US lineup — Local SEO, Google Business Profile management, AI search visibility, and review management — is launching soon. See the full list below.

FAQ

Do you bill in USD?

Yes. US clients are billed in USD — no currency conversion, no surprise FX fees on your invoice.

What time zone are you in, and how do we communicate?

Our team works from Singapore (SGT, UTC+8), which overlaps the US workday in the evening Eastern / afternoon Pacific. Updates and evidence packs go out by email as work completes, and we follow up on every case until there's a decision — you're not left waiting on a time-zone gap.

Which platforms do you cover for US businesses?

Google is fully covered today: review audits, removal filings and monitoring. Yelp review removal is also live. Other platform coverage expands as we roll out the rest of the US lineup.

How is review removal different from review management?

Review removal is a one-off, evidence-backed report against a specific review that breaks platform rules, paid per review. Review management is the ongoing work of generating honest reviews and responding to them — that service is launching soon for US businesses.

Which Epicware services are live for US businesses right now?

Review removal is live today. Local SEO, Google Business Profile management, AI search visibility and review management are launching soon — see the service list below for current status.