Fake Reviews Pulled From Your Miami Google or Yelp Listing — Honest Ones Answered

Pain

A fabricated 1-star review sitting at the top of your Miami Google or Yelp listing doesn't read like noise to a visitor deciding between you and the business next door — it reads like the truth.

South Florida's visitor-and-hospitality-heavy market means a meaningful share of the people reading your reviews have never met you and never will before they decide. They don't know your regulars love you. They see the review, and they move on to the next result.

Most Miami owners try the platform's own "report" button once, hear nothing back, and give up. The review stays at the top. The booking, the call, the walk-in goes to a competitor instead.

Promise

Epicware's team is based in Singapore and handles review removal for Miami-area businesses entirely online — the audit, the evidence and the filing don't need a local office to get done right.

We check every review on your Google Business Profile and Yelp page against each platform's actual content policy, build the evidence a moderator can act on, file it, and follow up until there's a decision. If the platform leaves the review up, you get your money back.

The FTC's rule on consumer reviews and testimonials (16 CFR Part 465) took effect on 21 October 2024 and lets the FTC seek civil penalties for fake reviews. The Consumer Review Fairness Act voids non-disparagement clauses in consumer form contracts, so a business cannot contract its way out of honest negative reviews. Florida's Deceptive and Unfair Trade Practices Act (Section 501.204, Florida Statutes) tells courts to interpret what counts as an unfair or deceptive act using the Federal Trade Commission's own interpretations of Section 5 of the FTC Act, as they stood on 1 July 2017 — the same federal standard behind the FTC's review rule. We only ever act on a review that actually breaks a platform's rules — never because a rating is simply low.

Yelp's automated recommendation software, which Yelp says no employee can override, screens every review for conflicts of interest, solicitation, reviewer reliability and usefulness — reviews it doesn't recommend don't count toward a business's star rating. A genuine removal is a separate action against a confirmed policy breach, which is what we file for.

Genuinely honest negative reviews we leave alone, and help you answer well instead — a fair, specific public reply often does more for the next reader than a removed review would.

What we won't do

We never report a genuinely negative review just because it hurts, never offer a reviewer anything to edit or delete what they wrote, and never threaten legal action over an honest opinion. Every filing we submit on your behalf is one that would hold up if a regulator ever asked to see it.

What's included

• Review audit: every review on your Miami Google Business Profile and Yelp page, checked against each platform's content policy and sorted into removable, answerable and leave alone.
• Evidence pack: for each removable review, the exact policy it breaks, plus supporting proof — no matching customer record, a reviewer pattern that spans your competitors, or a conflict-of-interest signal.
• Filing and follow-up: submitted through Google's review-management tools and Yelp for Business, with escalation and appeal wherever the platform allows it.
• Reply drafts: professional, specific public replies for the honest negative reviews we don't touch.
• Monitoring: new reviews on your Google profile flagged as they land, so a coordinated fake-review attack gets caught in hours, not months.

Proof

50+ negative reviews removed for clients.

Singapore results.

Software

EpicReview watches your Google profile around the clock and drafts replies in your brand voice, so one person can manage reviews across every Miami-area outlet.

Offer

• Price: USD 200 per Google review, USD 350 per Yelp review, paid upfront.
• Guarantee: full refund for any review the platform doesn't remove.
• No-cost first step: a free review audit — most owners learn within a day which of their reviews are removable and which are worth answering instead.

FAQ

Does Florida law protect a dishonest Yelp or Google review about my Miami business?

No. Florida's deceptive-trade-practices statute (FDUTPA) exists to stop unfair and deceptive conduct in trade, and it explicitly borrows the FTC's own standard for what counts as deceptive. A fake review, an incentivized one, or one posted by a competitor under a fake name is exactly the conduct these rules target — not a tool a business can use to erase a genuine complaint.

Can a competitor's fake 1-star review really hurt a tourism or hospitality business in Miami?

Yes, more than most industries. Visitors booking a hotel, tour, restaurant or rental sight-unseen lean on reviews harder than a repeat local customer would, so a single fabricated 1-star review sitting at the top of a Miami listing's recent reviews can cost bookings before a guest ever calls. We prioritize recency and visibility, not just star-rating impact, when we triage which reviews to go after first.

Do you cover both Yelp and Google for a Miami business, or just one platform?

Both. Miami businesses typically carry real review volume on both profiles — Yelp is especially heavily used for restaurants, bars and services in South Florida — so we audit both at once rather than treating them as separate jobs.

What if the fake review is written in Spanish or Haitian Creole?

Language isn't a barrier. We evaluate a review against the platform's actual content policy regardless of what language it's written in, and the evidence pack we build works the same way either way.

Is this different from just clicking "report" on the review myself?

Clicking report with no supporting evidence is why most self-filed reports go nowhere — the platform has no way to tell a genuine complaint from a vague one. We build the specific evidence a moderator can actually act on: policy clause, supporting proof, and the exact wording the filing needs.

How fast does a Miami case usually move?

The review itself typically gets an initial decision within days to a few weeks once filed, though a contested or appealed case can run longer. We tell you the actual status at every stage rather than leaving you to check back.

More US review-removal guides

• Los Angeles Google & Yelp review removal
• New York Google & Yelp review removal
• Yelp review removal, in depth
• Google review removal, in depth
• Back to US review removal overview

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